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#1 2007-10-26 12:10:16

Seven
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Marketing with the Homepage - First impressions sale

I usually build 1-3 e-commerce sites per year that are small to medium in size.  Usually the content is completely determined by the clients, especially if it is simply a redesign.  However I am advising a client who is a risk assesment and evacuation specialist/consultant - in other words he has a service based business and not individual products. 

He is sinking a substantial amount of money into his site and wanted me to advise him as to what is the very best content to have on the homepage of his web site for SEO, for follow up business, and to reach a potential customer.  I am working with him to build a marketing plan to go along with his business plan pre-web build. 

My thoughts were as follows, have a brochure that can be mailed out and a small and easy to use request form on the front page.  This way he can capture potential leads.  This could be part of the nav-bar and be included on each page.

Very clear synopsis of the services offered with small links afterward for 'more information'. 

His thoughts were more along the line of showing all the potential horrible events that can happen if you don't have a propper plan in place for emergencies - then show how a plan can be used remediate disasters.  I am concerned that it might be bad for SEO and not direct enough for impatient web surfers. 

After doing a quick Google search under key words 'evacuation plan' I found loads of free plans.  I need to work with him to address a niche market - I believe he's probably too broad at the moment. 

This is a new business enterprise for him as he has previously been employed to the same capacity by the Red Cross, so he does't have a recognized business identity.

I thought I would post this to see if anyone here had some good ideas on approach, good questions I could ask my client to get his scope narrowed down, ideas on marketing from the homepage or general helpful info!


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#2 2007-10-27 10:31:36

TheGypsy
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Re: Marketing with the Homepage - First impressions sale

Gee…. Quite the handful you have there dearie.

First thing I want to know is if the service is aimed at a local market (ge-targeting)? This is the simplest place to start.

Second, how do you have a ‘business plan’ without having a ‘marketing plan’ which is generally part of the over-all BP…?? Weird… (or do you mean Business Model?)

Lead Capturing; You can use the brochure, a give-away (free report?) or maybe a newsletter would also work. Obviously a strong ‘call to action’ on each of the service page(s) is important as well.

I am unsure on how the ‘potential horrible events’ could harm SEO in any way?

As for selling with FEAR – that’s always an option. One method of establishing a value proposition is telling the consumer WHAT can happen if they don’t have your product/service.  Think of CNN – the world is going to come to an end any day now.. so keep it tuned. :0)

Beyond that I couldn’t really hazard any guesses on what to do. You are looking at a few distinct areas in SEO as well as conversions… both of these would require substantial research to really come up with a plan of action – I have no idea on the density of the market for that industry.

As always, I’d advise doing meticulous keyword research and targeting to ensure a good selection of money terms and longtail targets. You should also try to develop some type on ongoing content creation plan if possible… and the rest of the usual optimization tactics.

There are many ways to go about internet marketing, try to establish which routes will best serve the client/market – SEO is a must though. There may be some opportunities for utilizing social media, but that’s not for everyone

In the end, I really don't know enough about the client/the site nor the industry to give any specific ideas.... I would start with the KW research and see where it takes me... as well as indentifying potential avenues outside of SEO that may be important to the over-all internet markeitng plan....

Last edited by TheGypsy (2007-10-27 10:32:00)

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#3 2007-10-27 23:31:23

Seven
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Re: Marketing with the Homepage - First impressions sale

Thank you so much Gypsy.  I requested a copy of the business plan and for him to fill out a questionnaire completely and planned a phone conference.  Like you pointed out,  I really don't know enough about this yet to formulate a good game plan.  I am going to read up tomorrow on the links you posted and hopefully come up with some better questions and a start.  It might really turn out that he doesn't have a strong enough business plan or concept for this business to make it a go.


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#4 2007-10-27 23:53:15

matte
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Re: Marketing with the Homepage - First impressions sale

benefits, benefits, benefits. That is what I think the home page should be about.

and comparisons of if you do and if you don't and the benefits of having the protection.

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#5 2007-10-28 11:15:44

TheGypsy
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Re: Marketing with the Homepage - First impressions sale

Seven wrote:

Thank you so much Gypsy.  I requested a copy of the business plan and for him to fill out a questionnaire completely and planned a phone conference.  Like you pointed out,  I really don't know enough about this yet to formulate a good game plan.  I am going to read up tomorrow on the links you posted and hopefully come up with some better questions and a start.  It might really turn out that he doesn't have a strong enough business plan or concept for this business to make it a go.

I suppose once I had done the KW research, I would study the top competitors from those queries and establish what they are doing.. not only from an SEO standpoin, but marketing in general. What are their strong points? What's the 'value proposition'? -- in concert with the SEO aspects such as analyzing their link profile and so forth...

You didn't mention, is he looking to target only a local market? Or international/national?

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#6 2007-10-28 18:55:40

Seven
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Re: Marketing with the Homepage - First impressions sale

He told me initially that his market was national.  However with my limited understanding of the consulting work that he does I'm not sure if he intends to travel or telecommute or how much someone in his position is generally paid.  So I'm not sure if he's shooting for getting one or two large clients per year or if he needs 8-10 assignments per month. 

For this client based on some of the vagueness I'm encountering I am requiring all content up front and have sent him several worksheets.  Hopefully he can get his business plan/model and ideas on paper for me in a little more solid of a way.


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