#1 2007-03-10 10:30:11
- Nic
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SSM
Our "good" friends over a Wiki describe SSM as:
"Social Media Marketing (SMM) combines the goals of internet marketing with social media sites such as Digg, Flickr, MySpace, YouTube and many others.[1] The SMM goals will be different for every business or organization, however most will involve some form of viral marketing to build idea or brand awareness, increase visibility, and possibly sell a product or service. SMM may also include online reputation management.
Most online communities don’t welcome traditional direct or hard sell techniques so an effective SMM campaign will require more finesse to execute properly. SMM campaigns must be targeted to the community you want to reach with a message that appeals to them. Some common ways of achieving this are with authoritative information, entertainment, humor or controversy.[2]
SMM is related to other online marketing such as Search Engine Optimization, Search Engine Marketing, Viral Marketing, Word of Mouth Marketing, and Social Media Optimization. Many believe Social Media Optimization (SMO) takes a passive role in establishing the framework for different social sites to connect themselves. Others feel SMO is taking the principles of SEO and applying them to social websites. SMM takes a more active planned role directing, influencing or suggesting community members create and connect the content"
Source: http://en.wikipedia.org/wiki/Social_media_marketing
Now i dabbled in a particular SMM arena by participating in different social outlets (MySpace Type Sites) myself over a year ago for some time and didn't get the marketing results i was hoping for
To me this type of SMM invloved far more work then the results warrented:
> first you have to find the right "societies" as i call it (social groups who "may" eventually be interested in your product/services)
> and then you have to build a presence, trust, relationships, etc
altough that may not sound too hard- it can be very time consuming esecially if your trying it through several different social outlets (which you should IMO)
in the end i found my limited time and resources where better spent on such things as SEO where i can better target people who are actually looking for what i am offering (but thats my personal experience)
With that said I have also had good success using other SMM techniques such as for example submittied articles to Digg and the likes which take almost no time
I know of lots of people who have experienced the opposite and have done very well through participation in social sites and have literally built huge online business's around them.
Be interesting to see what types of experiences you guys have had?!?
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#2 2007-03-12 10:06:29
- wizardman
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Re: SSM
I'll be honest... Only reasontly started dabbling with social networking as such and I'm finding it very difficult to asses which area of Social Networking i.e. which sites to target and how to target them. I also get very easily sidetracked as there are so many avenues that can be approached.
The problem I have is that I'm in Real Estate / Mortgage Origination. The problem with this sector is that it's always had a negative stigma attached to it. Crap SPAM, dodgy people trying to make an extra buck, lets be honest how many of you actually enjoy dealing with estate agents? Also, people are always thinking that I'm out there just to sell property...
If you take a look at my site it's actually a free for all BLOG just educating people in terms of real estate and mortgage origination in South Africa. The problem is how do you target this to Social Sites without them "segregating you"?
I do however think that it's a very untapped "AREA" in the market and I'm kind of hoping to find out, receive help in marketing this from your FORUM.
Nice topic!
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#3 2007-03-12 10:22:15
- MrStitch
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Re: SSM
SSM will be very helpful to those who own sites dedicated to the young spectrum.
By that, I mean ring tones, cell phones, music, etc. I'm not sure what the numbers are, but I'm going to guess that this arena is flooded with people between 16 and 25, most common 'grown-up' markets will be a waste.
So yes, real estate will not typically win. Nor will anyone trying to sell cysco routers, or pontoons.
However, I would be interested to know the business's that Nic spoke of... the ones that made it. Did they match my assumptions properly? Anywhere close?
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#4 2007-03-12 11:24:56
- wizardman
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Re: SSM
Well no I wasn't was trying to make a point but thank you for the comment... I'll refrain!
"In this world full of caterpillars it takes balls to be a butterfly"
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#5 2007-04-12 03:30:41
- matte
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Re: SSM
I believe tat social networking is reliant on tight themes. Much like niche sites - a tight these brings people who are passionate about the theme together - ans it is that passion that carries through into momentum an success.
Of course, the range of tools and benefits they gain, even if no return, is also important.
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#6 2007-04-12 03:54:27
- Northie
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Re: SSM
My experiance shows that Diggers are not Buyers
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#7 2007-04-13 09:38:45
- especialist
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Re: SSM
Social Media Marketing requires due diligence and research to succeed. There are countless opportunities to reach and open new markets through Social Media Websites; however; as was pointed out earlier in this thread you have to identify your prospects and narrowly define your demographic targets.
Whereas SEO involves a pull technique that uses code and linking strategies to pull people to your site via the Search Engines; SMO involves a push technique that involves creating something of value to your demographic and then pushing prospects to your site by letting them know what you have for them. This means you have to identify demographical market segments, identify what they value, and then let them know that they can get it from your and your website.
The more that these Social Media Sites proliferate and specialize the easier this will become. Remember that when you are targeting users of Social Media Websites, that they are already reasonably savvy internet users and also that they may not respond to the same old tactics that less savvy and experienced users will.
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#8 2007-04-13 13:01:27
- Raff
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Re: SSM
I've found Myspace to be a boon for marketing my particular product.. I guess you could call it a niche market for this particular example, but really its not considering the product is used by a much wider variety of customers than this particular market.
Why is it a boon? Several reasons.
Firstly the product branding/name recognition. My product is related to the music industry and since myspace is set up basically for bands it only makes sense to market there. With the ability to add (frineds) contacts who can see each others contact list its great for spreading the word. I currently have about 18,000 bands on my contacts list. and theres usually 4 or so people in a band so my potential market is really somewhere around 72000.. (and those are just the people on ly contacts list theres 100,000's more) Now I know 72000 people don't need my product, but they might at a later date because any serious musician uses my products if they travel. so even if they don't buy directly my contact info is with them.
The ability to market to a particular location. I can go through by zip code and market to select areas which can be informational and useful.
Direct customer relations. Since it is a social networking you do need to be social about it. I leave comments on other people site about their music and what not.. not only do the bands love it but its also a link for others interested to come visit my site.. If you include a banner with a link to your main website in your banner its another external link that helps with the search engines. (some)
Word of Mouth.. Or e-mail.. If you have a good product word does get out.. I have people referring us all the time. plus its a great non-search engine way to get hits from people who are actually interested in my product..
Sure I could drive plenty of traffic to my site but if I'm just fooling them to get there its of no use.. With this they go there because they are interested in my products..
I use endorsements and sponsorships.. Bands love it when they have endorsers and sponsors.. especially if they get a deal on the product. I feature bands on my site with their music and links to their site for others to look at. they love this as well. More exposure for them.
Its also a great way to let people know about events you might be having..
For me Social media marketing has paid off in spades when used correctly in conjunction with your main website.
Its not a perfect tool and its not suitable for many types of marketing, but if you have music industry related products, then your really missing the boat.
heres my site.. enjoy..
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#9 2007-04-25 11:57:54
- mediamedley
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Re: SSM
Social Media Marketing
I may be female, but I cringe at the new marketing.
Why? I'm not a social butterfly.
Some common ways of achieving this are with authoritative information, entertainment, humor or controversy
I'm not funny or entertaining. I don't believe I'm controversial.
I am the person my friends go to for answers, publically for HOW to sell on a certain venue and privately about personal life advice.
My site is about WHAT I sell at that venue and elsewhere..
I've also wondered, with this new SSM, could someone really con a boss into thinking he/she is really working?
If I had an employee, I'd want to see some concrete marketing efforts and results. Answering direct questions in a forum is firm enough evidence for me, but just "yakky yak, we are best friends now" doesn't seem as if that is a good way to guage whether an employee is working or playing on my payroll.
Just my random thoughts about SMM.
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#10 2007-04-25 16:12:50
- waveshoppe
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Re: SSM
Social Media Marketing certainly does require some effort, but you have to enter that realm with an open mind. Admittedly there are a lot of sites that don’t perform, but there are some that have the potential to exceed many expectations. I know of a fair amount of social media participations that have led to increased sales and new working relationships, all which have been attributed to participating in online communities. We actually had an order come through yesterday and in the order Comment field it said “I saw your post in Introduce My Blog” so having said that, if I look at referral conversions coupled with actual unsolicited feedback, I would have to say that there is indeed some benefit.
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#11 2007-04-25 16:42:51
- Nic
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Re: SSM
Mediamedley- The great thing about new social sites is you don’t really have to be that social- it’s a least far easier then the real word to socialize at least- just like you’ve done here…a few posts and you’re in. And how big of a part you want to play in the community is entirely up to you.
And you really don’t have to be a joker or a controversial. All communities and groups should be diversified or they become boring. What good is a group full of jokers?
Like you said- you’re the go to person when people want info- well guess what? That’s probably the best person to be in any group as far as SSM is concerned. If you can establish yourself as the authority you win the SSM game. Because although I may go to the Joker for fun or the controversialist for some entertainment, when it’s time to buy a product/service, form JV’s or anything else biz related I know I’ll be knocking on your door.
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#12 2007-04-26 17:40:16
- getclicks
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Re: SSM
I set up a paid account with Stumble Upon a while back and have been pleased with the results.
Similar to what's been mentioned in earlier posts above concerning demographics, the site I promote on Stumble Upon is aimed at 18-30's, so perhaps this has a bearing on it's success. It wouldn't be suitable for some of the other sites I manage.
At 5c a click (which works out at about 2.5p for me on exchange back to GBP) the value gives PPC a good run for the money.
Tracking ability is poor though, as they force you to use your main URL to prevent duplicate 'stumbles', so it may disappoint if you're used to using tracking URL's etc to monitor your advertising campaigns - it does go against the grain, but why not through a few quid at it and see if any of it 'sticks'?
Perhaps an easy intro to paid Social Media Marketing for those with a bit of budget.
Cheers
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